1. Information We Collect

We may collect and process the following types of personal information:

a. Information You Provide to Us

• Account Information: When you sign up for our services, subscribe to our newsletter, or join our loyalty program, we may collect personal details such as your name, email address, phone number, company name, and payment information.
• Communications: If you contact us via email, phone, or other channels, we may collect the information provided in your messages.
• User Preferences: Information you provide when you customize your preferences or settings for loyalty programs or software services.

b. Information We Collect Automatically

• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your interactions with our website and services. This includes details about your browsing behavior, IP address, device type, and location.
• Usage Data: We may collect information about how you use our website, software, and services, including page visits, clicks, and engagement patterns.

c. Third-Party Data

We may collect information from third-party partners or service providers, such as marketing platforms, analytics tools, and advertising networks. These third parties may share personal data with us based on your interactions with them.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Services: To deliver the bespoke software development services, loyalty programs, and other related offerings you have requested.
• Improving User Experience: To personalize your experience and improve the functionality of our website and services based on your preferences and usage patterns.
• Communication: To send you updates about our services, newsletters, and promotional offers (with your consent). You can opt out of these communications at any time.
• Business Analysis: To analyze trends, track the effectiveness of marketing campaigns, and improve our website and services.
• Legal Compliance: To comply with legal requirements, resolve disputes, and enforce our agreements.

3. Data Sharing and Disclosure

We may share your personal information with the following parties under specific circumstances:

a. Service Providers:

We may share your information with third-party service providers who assist in operating our website, delivering our services, and conducting business operations, such as cloud storage, payment processing, marketing services, and analytics providers.

b. Business Transfers:

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction. We will ensure that the privacy of your information is protected during such transitions.

c. Legal and Regulatory Compliance:

We may disclose your information if required by law or in response to a legal process (e.g., court orders, subpoenas, or requests from law enforcement) or to protect our legal rights and interests.

d. Consent-Based Sharing:

We may share your information with your explicit consent, such as when you opt-in to third-party marketing or advertising.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, loss, misuse, or alteration. We implement industry-standard security practices, including encryption, firewalls, and secure servers.

However, no data transmission over the internet or electronic storage system is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Retention of Your Data

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

As a user, you have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal data.
• Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
• Opt-out of Marketing: You can opt out of receiving promotional emails or newsletters by clicking the unsubscribe link in the emails we send.
• Withdrawal of Consent: If we rely on your consent for processing, you have the right to withdraw it at any time.

7. Cookies and Tracking Technologies

For details on how we use cookies and similar technologies to collect information automatically, please refer to our [Cookies Policy].

8. Data Transfers

If you are located outside India or the European Union, please be aware that your personal information may be transferred to and processed in India. By using our website and services, you consent to the transfer and processing of your personal data in accordance with this Privacy Policy.

9. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child under 18, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Pyxiis Digi LLP

105, Raheja Plaza,
Shah Industrial Estate, Off New Link Rd,
Andheri West, Mumbai-400053, India
Email: info@pyxiisdigi.com