1. Acceptance of Terms

By accessing or using our website (www.pyxiisdigi.com) or any of our Services, you agree to these Terms, including any future modifications, additions, or updates. We may update these Terms from time to time, and the latest version will be available on this page. Your continued use of the Services after such updates signifies your acceptance of the revised Terms.

2. Services Provided

We specialize in the following areas:

• Bespoke Software Development: Custom software development tailored to your business needs.
• Loyalty Programs: Designing and implementing tailored loyalty programs to enhance customer engagement and retention.

3. User Obligations

By using our Services, you agree to:

• Provide accurate, current, and complete information when using our Services or communicating with us.
• Use our Services for lawful purposes and in compliance with applicable laws and regulations.
• Not engage in any conduct that may damage, disrupt, or interfere with the Services or the infrastructure supporting our Services.
• Not attempt to decompile, reverse engineer, or disassemble any part of the software or services provided by us.

4. Account Creation and Security

In some cases, you may be required to create an account to access certain features of our Services, such as loyalty programs or client portals. You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately if you suspect any unauthorized access to your account.

5. Intellectual Property Rights

• Ownership of Software and Content: All intellectual property rights related to the software, content, and materials we create or provide as part of our Services, including but not limited to designs, code, documentation, trademarks, and logos, remain the property of Pyxiis Digi LLP or its licensors.
• License to Use: We grant you a non-exclusive, non-transferable, limited license to use the software and materials provided as part of our Services for the agreed-upon purposes as outlined in the project agreement or service contract. This license does not transfer any ownership rights to you.

6. Payment Terms

• Pricing and Invoices: The pricing for our Services will be outlined in the agreement or proposal between us and you. All invoices will be issued as per the terms agreed upon in the contract.
• Payment Due Dates: You agree to pay all fees for Services rendered in accordance with the payment schedule outlined in the agreement. If you fail to make payment by the due date, we reserve the right to suspend or terminate your access to our Services until payment is made.
• Taxes: Any taxes (e.g., Goods and Services Tax or GST) applicable to the services we provide will be your responsibility.

7. Confidentiality

We understand the importance of confidentiality, particularly in bespoke software development and loyalty programs, and will take reasonable steps to protect the confidentiality of your information. You agree to keep any proprietary or confidential information shared by us during the course of our engagement confidential, unless required by law to disclose it.

8. Term and Termination

• Term: The term of these Terms begins when you start using our Services and continues until either you or we terminate the agreement.
• Termination by You: You may terminate your use of our Services at any time by notifying us in writing.
• Termination by You: You may terminate your use of our Services at any time by notifying us in writing.
• Termination by Us: We may suspend or terminate your access to the Services if you breach these Terms or if we determine, in our sole discretion, that we can no longer provide the Services to you. Upon termination, you must stop using our Services, and we may remove your access to any user accounts or data associated with our Services.

9. Disclaimers

• No Warranty: Our Services are provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the availability, reliability, or functionality of the Services, or that they will meet your specific requirements or expectations.
• Limitation of Liability: To the maximum extent permitted by law, Pyxiis Digi LLP will not be liable for any direct, indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with the use of our Services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Pyxiis Digi LLP, its affiliates, employees, agents, and partners, from and against any claims, damages, losses, liabilities, and expenses arising from:

• Your violation of these Terms.
• Your misuse of our Services.
• Any content or materials you upload or submit to us that infringe on the intellectual property rights of others.

11. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms will be resolved through arbitration in Mumbai, Maharashtra, India, in accordance with the rules of the Indian Arbitration and Conciliation Act, 1996.

12. Privacy

Your use of our Services is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal information. Please review our Privacy Policy for further details.

13. Force Majeure

We will not be liable for any delay or failure in performance of our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, strikes, or network failures.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

14. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Pyxiis Digi LLP

105, Raheja Plaza,
Shah Industrial Estate, Off New Link Rd,
Andheri West, Mumbai-400053, India
Email: info@pyxiisdigi.com